Additional protection up to 100,000 Euros
Details
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Additional protection up to 100,000 Euros
DetailsThe Financial Services Control provides additional protection for traders through the Compensation reserve
was established as an independent third-party body to ensure fair and impartial handling of complaints, offering a more accessible and efficient alternative to traditional industry regulators and the judicial system.
In addition, The Financial Services Control provides traders with added protection through its Compensation Reserve.
The Compensation Reserve functions as a form of financial protection for clients of The Financial Services Control’s Partner Brokers. The Reserve is held in a segregated bank account and is used only when a Partner Broker fails to comply with a decision issued by The Financial Services Control.
Each Partner Broker contributes a deposit of €10,000,000, which serves as a financial guarantee. This allows for compensation of up to €100,000 per client, provided the claim has been upheld by The Financial Services Control.
The Compensation Reserve is available only when a complaint has been officially approved by The Financial Services Control. If a violation is confirmed, the client becomes eligible for reimbursement.
Compensation is issued within 90 days after a Partner's status is formally changed due to non-compliance. During this period, The Financial Services Control will attempt to recover the funds directly from the Partner and verify the claimant’s identity.
The Fund provides coverage for approved claims up to €100,000 per client of a Partner Broker.
In cases of a large volume of unresolved claims due to a Partner’s misconduct, the available balance of the Compensation Reserve will be equitably distributed among all approved claimants.
Disputes related to digital currency trading are not covered by the Compensation Reserve, as stated in the official Rules of The Financial Services Control.
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The Compensation reserve, provided by The Financial Services Control, offers added protection — covering eligible claims up to €100,000 per client.
Any client of a partner broker is eligible to submit a complaint. All cases are reviewed by the Trader Protection committee.
The Trader protection committee reviews all submitted materials, evaluates the case, and issues a formal decision.
The process is transparent and user-friendly, with clear steps from submission to resolution, ensuring accessibility for all parties involved.
Our services are completely free for traders.
