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For traders:

Additional protection up to 100,000 Euros

Details

The Financial Services Control provides additional protection for traders through the Compensation reserve

Protection for traders

Resolve disputes through an independent platform;

Benefit from fair and impartial decisions;

Use our services free of charge;

Stay informed — check your broker in advance.

Compensation reserve

A client may receive compensation of up to €100,000;

The Compensation reserve
acts as an insurance mechanism;

The client is entitled to recover lost funds partially or in full.

Benefits for brokers

Safeguard traders' interests;

Build stronger client trust;

Enhance service quality;

Join the circle of trusted brokers.

Partner brokers

Each partner broker contributes a deposit of €10,000,000;

This reserve guarantees that clients may receive up to €100,000 in compensation;

The Compensation reserve acts as an insurance policy for clients
of Partner brokers.

Protection for traders

Resolve disputes through an independent platform;

Benefit from fair and impartial decisions;

Use our services free of charge;

Stay informed — check your broker in advance.

Compensation reserve

A client may receive compensation of up to €100,000;

The Compensation reserve
acts as an insurance mechanism;

The client is entitled to recover lost funds partially or in full.

A client has the right to file a complaint with The Financial Services Control

A client has the right to file a complaint with The Financial Services Control if they are dissatisfied with the broker's response or if the broker fails to respond within 14 days of the complaint submission.

  • 1

    Amount of Requested Compensations

    66,767,665 +

    The Compensation reserve covers approved decisions of up to €100,000 per client of a partner of The Financial Services Control.

  • 2

    Claims Processed

    18980 +

    A client has the right to file a claim within 45 days from the date of the incident. However, the client must first submit the claim to their broker.

  • 3

    Processing time

    5 days

    The Financial Services Control reviews the grounds for the claim and confirms whether the case falls within its scope of responsibility within 5 business days.

Our services for traders and brokers

ReguloTrust Ltd and its affiliated entities
(collectively referred to as The Financial Services Control)
provide dispute resolution services tailored specifically for Forex and CFD traders,
as well as for partner brokerage firms.
We operate as an independent,
non-governmental self-regulatory organization
and an External Dispute Resolution (EDR) forum,
funded through membership contributions
from Partner brokers.

Partner brokers

Foreign Exchange and Contracts for Difference

The Financial Services Control

We unite brokers who understand that ethical and responsible business conduct is the highest value in every aspect of financial services.

  • Complaint Resolution

  • Our Partnership Network

  • Expertise You Can Rely On

We provide fast, objective, and professional dispute resolution between traders and brokers. Every case is reviewed with care, ensuring both parties receive a well-reasoned response, helping to raise awareness and understanding of the Forex market.

We bring together over 40 verified brokers, exchanges, and technology providers committed to the highest standards of business ethics and best practices.

We've assembled a team of leading independent industry professionals and formed an effective Trader Protection Committee, capable of resolving any conflict in online Forex and CFD trading.

Trusted broker certification program

Show your clients and investors that your operations are built on trust and top-tier standards.

FAQ (Frequently Asked Questions)

Useful Links.

  • What is the Compensation reserve?

    The Compensation reserve, provided by The Financial Services Control, offers added protection — covering eligible claims up to €100,000 per client.

  • Who can file a complaint?

    Any client of a partner broker is eligible to submit a complaint. All cases are reviewed by the Trader Protection committee.

  • Who decides the outcome of a complaint?

    The Trader protection committee reviews all submitted materials, evaluates the case, and issues a formal decision.

  • How does the complaint process work?

    The process is transparent and user-friendly, with clear steps from submission to resolution, ensuring accessibility for all parties involved.

The Financial Services Control

Our services are completely free for traders.